EXCERPT OF TERMS
Below we have selected the most important of our terms and conditions:
All prices in Klim Strand Camping's online booking system is like everywhere else on the website stated in Danish kroner with sales tax unless otherwise stated and clear in that situation.
Payment is made by using one of the accepted debit / credit card for online booking, namely Visa, Mastercard, Diners and American Express. When using foreign credit card, a fee that will be forwarded to the redemption. That is, it is not a fee we charge. All trades are settled in Danish Kr. (DKK)
Information on trading on the Internet
Shop safely online through our online booking system. You, the consumer generally ensured for any misuse of your credit card online, therefore there is no deductible for misuse of your credit card over the Internet. You can read more about how you as a consumer to relate to payments online at the following websites: www.betaling.dk, www.fdih.dk.
You will upon booking and payment of a cottage, a rental tent, a place for your own tent, or room for your own caravan will be presented with a confirmation from Klim Strand Camping, which accounts for purchasing appears. The contract can be printed out from the website after successful booking, and shall also be sent via e-mail immediately after purchase, if the correct e-mail address stated by the buyer.
Delivery of the product ordered is due on arrival at Klim Strand Camping on the day of arrival (and ends on the departure day). Both of these dates are written in the above contract. Prices are subject to availability.
Cancellation and money
You have the option to cancel your booking the following conditions:
- If you cancel more than 30 days before arrival you will get the entire amount reimbursed except for an administration fee of DKK 400,-. If you have booked chalets, caravans for rent or a seasonal pitch there is an administration fee of DKK 1000,-
- If you cancel less than 30 days and more than 7 days before arrival, you can get half of the amount refunded.
- If you cancel less than 7 days before arrival you forfeit the entire amount paid.
Paid deposit for the booking, whether it is a tourist place or a seasonal place non-refundable if no show.
Registration of information
Klim Strand Camping register your name, your address, your e-mail address and other information submitted in connection with the acquisition in its customer list. Information is not divulged, but Klim Strand Camping registration is kept for 5 years.
Klim Strand uses server side cookies and a secure connection to create secure the information you provide on this page.
When paying by credit card happens via a secure server where the information is encrypted before being sent over the Internet.
If for some reason do not receive your confirmation confirming your purchase, and you have not received an error message from the system, then you can write to the following address, email address or phone number.
Complaints about the booking process, the booking or product (stay) must be done within a reasonable time after you discovered the defect or should have discovered the error by looking through your confirmation. You can complain in writing or orally. One year after receiving the product (stay) terminate the right to claim under the Sale of Goods Act §83 paragraph. 1, unless otherwise agreed.
When Klim Strand Camping receives a complaint about a product, process the complaint as soon as possible. Klim Strand Camping will decide whether the goods received to be refunded, exchanged or whether to compensate.
Klim Strand Camping A/S
T: +45 82 10 70 10